一个企业,不管它的性质如何,只有它的员工好. 招聘物业管理人员可能是一个困难的过程, 但它仍然是运营一家物业管理公司的关键部分. 正确的员工可以带领你走向成功,而错误的员工则会拖累整个团队.
The Importance of Hiring Property Management Staff
物业管理是一种不需要太多教育背景就能赚到钱的好方法. 有了执业许可证,你就可以开始做一名独立的物业经理 grow your business as time goes by. 但最终,您的客户池将变得太大,无法单独处理. 你需要一个好的团队来支持你,帮助你处理堆积如山的任务.
除了有人分担负担,员工还能带来很多东西. They can generate new ideas and offer more value. Plus, 当你有一个团队,你可以建立一个信任和和谐的工作关系, you can accomplish more goals and be happier doing it.
物业管理公司招聘员工指引
在招聘物业管理人员的过程中可能会遇到很多挑战, especially if you don’t know how to approach it. 以下是你必须采取的步骤,让合适的人上船:
1. Determine Your Needs
在聘用物业管理人员时,首先要做的是确定自己的需求.
你要找一个能承担所有会计工作的人吗? 或者你是否需要一个具备全面物业管理技能的人? 审视你的公司并评估你的弱点将帮助你确定需要完成哪些角色.
2. Get the Word Out
在决定了你需要填补的职位之后,是时候构建职位描述了. 一个好的职位描述的关键特点是它的直接. That means no beating around the bush. 描述这个角色的职责,以及员工在福利方面的期望.
Then, post your listing everywhere it counts. You can do it the traditional way, i.e. newspapers and print ads. However, 重要的是要记住,现在年轻的专业人士倾向于在网上找工作.
不管你是否在找有经验的人, job boards and career websites work best. 想想LinkedIn, Careerbuilder, Monster, Indeed,甚至Craigslist.
3. Screen Applicants
一旦申请开始涌入,是时候筛选你的潜在客户了. 物业管理人员的筛选需要彻底的方法. You want the right people for your team, and that entails conducting background, reference, and job history checks. 如果应聘者有在短短几个月内从一家公司跳槽到另一家公司的经历, that could mean the person is flaky or non-committal.
You will naturally gravitate towards qualified applicants, 但同样重要的是检查他们的职业道德和性格. You can do this by getting in touch with past employers.
4. Set Up Interviews
Screening your applicants on paper can only do so much. You must also take advantage of in-person interviews. 亲自与你的潜在客户交谈可以帮助你评估他们的性格和个性. 你想要的是一个能释放正能量、与人相处融洽的人. Ask the right questions, such as:
- Why did you leave your previous job?
- Why do you want this job?
- What can you contribute to the company?
- What has been your biggest accomplishment at work?
5. Make an Effort to Retain
找到合适的团队成员只是旅程的一半. You must also work to retain good employees. 通过提供有竞争力的薪水来提高员工保留率, benefits, and training opportunities.
另一种鼓励你的团队留在公司的方法是与他们建立牢固的关系. High salaries might attract them to the position, but building loyalty is what will make them want to stay.
出租物业业务招聘员工时应注意的最佳品质
员工是任何物业管理公司的命脉. 招聘过程的目标是找到勤奋、和蔼、可靠的员工.
你将在很长一段时间内与这些人一起工作,参与许多不同的项目. 因此,你希望拥有最好品质的员工来帮助你取得成功. 在招聘物业管理人员时,需要考虑以下几点:
- Team Player. 一个好的物业管理员工知道如何接受订单和与其他人一起工作. 有态度问题或权威问题的员工只会拖垮你. 找一个愿意帮助其他团队成员并且自己也不害怕寻求帮助的人.
- Takes Initiative. You want someone who takes orders, but not someone who only takes orders. 雇佣一个积极主动的员工——一个能发现问题并引起注意的员工. 当你的团队有积极主动、负责任的成员时, 当你请病假或休假时,你不必担心.
- Communication Skills. Property management involves a lot of communication, be it with clients, tenants, vendors, or co-workers. As such, communication skills are integral to the job. 你的团队成员必须知道如何有效地沟通问题和制定计划.
- Tech-Savvy. Modern property management demands the use of technology. Therefore, 你必须选择那些能适应软件工作的员工, social media, and other tech tools. After all, we are living in the digital era.
- Professional. Even if you form a close relationship with your employees, both parties must know where to draw the line. 作为他们的老板,你不能让你的员工有机会滥用你们之间的关系. Similarly, 员工在与你打交道时必须始终保持专业的行为, their co-workers, clients, and tenants.
Your Most Dependable Resource
招聘物业管理人员是大多数物业管理公司最终要跨越的桥梁. As such, 知道如何处理这个过程,以及在申请者身上寻找什么样的品质是非常重要的. After all, employees are your most valuable asset. Therefore, it is only wise to treat them as investments.
Using our online directory, property owners, as well as potential tenants and employees, 可否缩小搜寻物业管理公司的范围, real estate companies, and HOA management companies.
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