一个好的物业经理会对你的投资物业的成功产生巨大的影响. 但是，你如何区分一个好的物业经理和一个坏的物业经理呢? 在寻找顶级物业经理时，有一些品质是你必须考虑的.

 

Characteristics of a Good Property Manager

There are about 43 million housing units in the United States that serve as rental properties. That number increases with each passing year, 由于各种原因，越来越多的人选择租房而不是买房. 投资房产出租或出租给租户已经成为一种流行的赚取额外收入的方式. More often than not, though, 这些投资者缺乏时间来管理他们的投资物业, driving them to hire property managers.

Just like almost every other business, you will discover both bad and good property managers out there. 诀窍在于学会如何辨别好的和坏的. 无论你是投资者还是物业管理公司都在寻找一名优秀的物业经理, here are the characteristics you must look for:

 

1. Good Communication Skills

Real estate management 需要优秀的沟通技巧才能成功工作. 这一点在物业管理行业尤其重要，因为这里的一切都显得更加疯狂和忙碌.

缺乏沟通会让你的工作脱轨，还会引起双方的误解. A good property manager always keeps an open line of communication. That means picking up the phone, answering e-mails, sending messages back, and keeping the communication channels open at all times.

要做好，一个好的物业经理必须懂得如何与人打交道. 物业经理必须知道如何自我控制，成为一个可靠的捍卫者. 投资者和租户需要感觉到，当问题出现时，他们有一个可以信任和接近的人.

 

2. Knowledge/Experience

一个好的物业经理应该具备做好工作所必需的知识. 他应该能够制作并解释各种报告，包括财务报告. 物业管理也在一定程度上涉及到会计和营销. 因此，他至少必须对这两门学科都熟悉.

他还必须随时了解有关财产所有权的任何法律变化, homeowner/tenant, and other property-related laws. 这些规则在不断变化，而且其中许多规则相当复杂. To accomplish this task, 重要的是，物业经理对所有这些重要问题有一个坚定的理解.

除此之外，一个优秀的物业经理必须始终保持求知欲. 他必须愿意学习新事物，愿意接受进修课程. This is how a good property manager remains as such.

 

3. Thinks Like an Investor

物业经理负责照看投资者的物业. 因此，一个好的物业经理应该把你的物业当作自己的. That means caring for the property, ensuring maintenance and repairs go well, looking for ideal tenants, and maximizing profits. 一个有效的物业经理知道什么时候在租金上妥协，什么时候花钱.

 

4. Professionalism

物业经理最重要的品质之一就是专业. 简单的友善和专业之间是有区别的. 物业经理必须保持一定程度的专业水平，以处理外部各方，如租户, customers, suppliers, and colleagues.

He should be friendly but firm, 尤其是在处理更微妙的问题时，那些受影响的人可能会误解为个人问题, such as increasing the rent.

 

5. Organizational Skills

一个物业经理在某一天不可避免地会被拉向十几个不同的方向. 当事情变得很忙的时候，经理必须保持在他们待办事项清单的顶端并保持专注. 一个物业经理必须精通多项工作, always keeping both owners and also tenants happy.

Some people have no inherent organizational skills, but that does not necessarily mean they cannot succeed. 他们可能需要外部技术和工具的帮助，比如物业管理软件. 最重要的是他们愿意学习和发展他们的组织能力.

 

6. Detail-Oriented

A good property manager pays close attention to the details, making sure to keep both investors and tenants happy and protected. He must carefully inspect the property, 注意任何可能导致法律责任的潜在安全隐患. 然后，他必须及时和有组织地解决这些安全问题. While it is equally crucial to consider the big picture, property managers must also watch out for the little things.

 

7. Tech-Savvy

Technology is ever-evolving, 新的项目和工具不断地进入物业管理市场. 这些工具旨在使物业管理更容易和更精简.

As such, 一个有能力的属性管理人员必须知道如何使用不同的硬件和软件应用程序. 物业管理公司应该寻找精通技术的经理——或者至少是那些准备学习的人——以在行业中保持竞争力. After all, the future is digital.

 

8. Adaptability

如果一个房客停止交房租，突然消失得无影无踪怎么办? What if maintenance services fall through? A number of things can go wrong on a daily basis, 这就是为什么适应能力和解决问题的能力是物业经理必须具备的素质. 评估一个物业经理是否具有这种品质是很困难的. A good way to gauge this, though, is to make sudden changes, such as rescheduling a meeting an hour prior, to see how he reacts to the situation.

 

9. Patience

物业经理要处理多项任务，与各种各样的人打交道, so stress and pressure naturally come with the job. 然而，一个好的物业经理有耐心和沉着来处理这一切. He must know how to deal with unreasonable investors, difficult tenants, and incompetent contractors without losing their cool. While patience is a valuable trait in a property manager, that does not translate to being a pushover.

 

Check Off These Property Manager Attributes

For both investors and property management companies, 物业经理的素质对你的投资和声誉有重大影响, respectively. 值得庆幸的是，一个好的物业经理并不一定很难找到. 有许多人已经在物业管理行业工作. You just need to know where to look.

您是在找居屋管理公司、房地产中介还是物业管理公司? Florida Property Management can help. Search by area or zip code using our online directory.

 

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